Obsidium Labs
Privacy Policy
Obsidium Labs Ltd ("we," "us," or "our") is a software studio that builds and publishes its own mobile and web applications. This Privacy Policy explains what information we may collect when you use our apps and services, how we use it, and your choices regarding that information.
1. Information We Collect
Information you provide
If you contact us by email or through a form in one of our apps, we may collect your name, email address, and the content of your message.
Information collected automatically
When you use our apps or visit our website, we may automatically collect certain technical information, including:
- Device type, operating system, and version
- App version and build number
- General usage data (such as screens viewed, features used, and session duration)
- Crash logs and performance data
- IP address (which may indicate your general geographic area)
- Browser type and language preferences (for web-based services)
We do not collect precise location data unless a specific app feature requires it and you have granted explicit permission.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our apps and services
- Diagnose technical problems and fix bugs
- Understand how our apps are used so we can make them better
- Respond to your inquiries or support requests
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Third-Party Services
Our apps may use third-party services that collect information on our behalf. These may include:
- Apple App Store and Google Play Store — for app distribution and purchase processing
- Analytics providers — such as Google Analytics, Firebase Analytics, or similar services to help us understand app usage
- Crash reporting tools — to identify and fix stability issues
These third-party services have their own privacy policies, and we encourage you to review them. We choose providers that handle data responsibly, but we are not responsible for their practices.
4. Data Retention
We retain collected data only as long as it is needed for the purposes described in this policy. Analytics and crash data is typically retained for up to 26 months. If you contact us, we may keep your correspondence for as long as necessary to resolve your inquiry and for our records.
You can request deletion of your personal data at any time by contacting us at the email address below.
5. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our apps and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the email address below, and we will take steps to delete that information promptly.
7. Your Choices
Depending on your device and operating system, you may be able to:
- Opt out of analytics collection through your device privacy settings
- Reset your advertising identifier
- Disable certain permissions (such as notifications or location) in your device settings
If you have questions about your data or want to request its deletion, please reach out to us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at: